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FAQ

Essential FAQs for Attorneys & Legal Professionals
Accessing Sample Deliverables Through the Medzlegal Portal

Legal professionals frequently request sample work to evaluate accuracy and formatting before assigning a case. To obtain a sample, visit www.medzlegal.co, open the “Sample” tab, and enter your name, firm details, contact number, and email. Select the sample deliverables you require, and the system will send them securely. This streamlined process helps attorneys quickly assess service quality before onboarding.

Understanding Pricing for Medical Chronologies & Other Medico-Legal Services

Pricing depends on several factors, including page volume, case type, documentation complexity, and the level of detail needed for litigation. Our estimation framework ensures each attorney receives a precise cost projection based on medical record quality and case focus. You receive transparent pricing aligned with medical documentation depth and case strategy requirements.

How the Medzlegal Estimation Workflow Operates

After uploading medical records, our case screening specialists conduct an initial analysis to determine key clinical periods, document quality, and relevant medical data. A tailored work plan and estimated hours are prepared using our internal estimation tool, typically within one business day. Work begins only after your approval of the proposed plan and pricing, ensuring full transparency and control.

Are there any specific timings to clarify my doubts or to reach support team?

Our support specialists operate 24/7 on a rotating schedule to assist with queries, portal navigation issues, or case-related clarifications. Attorneys receive real-time assistance regardless of time zone, enabling uninterrupted progress on litigation workflows.

How about the storage fee? Will you charge anything for that?

Medzlegal does not charge for storing medical records or using our secure portal. Attorneys, paralegals, and legal nurses can upload, access, and download documents at no additional cost. This ensures frictionless medico-legal collaboration throughout the case.

Data Security & HIPAA Compliance Assurance

We maintain strict adherence to HIPAA guidelines and deploy a dedicated encrypted storage environment for each client. Our infrastructure includes administrative, physical, and technical safeguards designed to protect PHI/ePHI throughout the review and delivery cycle.

Who Performs the Medical Record Reviews?

Medical chronologies and case-support deliverables are prepared by highly qualified Indian medical doctors, paramedical experts, and healthcare professionals with training from accredited UK/US institutions. Our review panel includes physicians, nurses, therapists, and specialists who ensure clinical accuracy for a wide variety of case types.

What is the turnaround time?

The standard turnaround time for most projects is five business days. Expedited reviews are available at no additional cost based on your litigation deadlines. Upon receiving the records, our team conducts a quick analysis and provides a detailed work plan and estimated hours within one business day.

How do you comply with HIPAA?

Medzlegal uses robust safeguards such as encrypted communication, restricted access systems, and monitored file transfer protocols. All medical files are exchanged through our Zecure Portal, ensuring HIPAA-aligned secure file transfer and storage.

How to sign up on your portal?
  • Kindly type www.medzlegal.co in browser.
  • Click on the “Login” tab in top of the website.
  • In Login page. Kindly click on the “Sign Up” menu
  • Kindly type Name, Firm Name, Email Id, Contact No., EIN, Password and Reconfirm your password.
  • Kindly agree to the Terms & Conditions
  • You will get the confirmation email to your registered email ID and click on to the link.
  • Your Sign Up is confirmed.
Did not receive my email confirmation instructions. How to resend it?
  • Kindly type www.medzlegal.co in browser.
  • Click on the “Login” tab in top of the website.
  • In Login page. Kindly click on the “Did not receive my email confirmation instructions” option
    • You will get the confirmation email to your registered email ID and click on to the link.
    • Your Sign Up is confirmed.
How to login on your portal?

Kindly type www.medzlegal.co in browser. Click on the “Login” tab in top of the website. Enter your registered email and password to access your dashboard, medical file uploads, and service requests.

How to find/recover login ID and password?

If you cannot locate your login details, use the portal’s credential recovery options. Follow the system prompts to retrieve or verify your login information.

How to reset my password?
  • Kindly type www.medzlegal.co in browser.
  • Click on the “Login” tab in top of the website.
  • In Login page. Kindly click on the “Forgot password” option.
  • You will get the reset password email to your registered email ID and click on to the link.
  • Reset your password, and regain access instantly.

Achieve 40–50% Savings on Medical Record Review Costs

Higher Efficiency. Lower Costs. Better Results.

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